IT On Call Professional Podcast

Episode 21: Communicate Like A Pro

Welcome to the IT On Call podcast with host Ross Feldman and special guest Glenn Michael Millay, both experts in business communication and technology. In this episode, they dive into the art of effective communication and its impact on business success, personal growth, and relationship building.Join the conversation as Glenn shares insights on how communication shapes your business operations and personal life. Discover strategies to connect with prospects, engage audiences, and close deals through powerful storytelling, body language, and tone of voice. Learn the importance of listening, understanding client needs, and delivering value in every interaction.Whether you're a business owner, sales professional, or simply looking to improve your communication skills, this episode offers valuable nuggets to enhance your ability to communicate, connect, and close. Tune in for expert advice and real-life anecdotes that demonstrate the profound difference effective communication makes in every aspect of life.

Episoide 22: From Law Enforcement to Insurance

Join host Ross Feldman as he chats with Eric Hutchinson of NC Farm Bureau Insurance on the IT On Call podcast. Discover Aaron's journey from law enforcement to becoming an insurance agent and learn about the unique challenges and insights he's gained along the way. Dive into topics like the importance of local expertise in insurance, the evolving landscape of customer service, and how networking plays a crucial role in business growth. Gain valuable perspectives on risk management, industry transitions, and the significance of personalized service in today's fast-paced world.

Episode 23: Technology in Video Production

In this insightful episode, Ross Feldman sits down with the talented John Williams to delve into the multifaceted world of filmmaking and media production. Together, they explore the delicate balance of sound engineering, the impact of AI in creative fields, and the artistry behind creating real engagement in a democratized content landscape. Discover how modern technology influences storytelling, from navigating echo chambers to enhancing audience interaction through live streaming. This conversation uncovers the challenges and opportunities facing visual storytellers today, providing a comprehensive perspective on the industry's intricacies.

Episode 24: Growing “The Lotus”

Join Ross "Ross to the rescue" Feldman, CTO of Better Call IT, as he dives into an insightful conversation with Michelle Brammer from Safe Alliance. Michelle, the Director of Grants and Advancement, walks us through how the nonprofit has utilized the Lotus, their intranet built on Microsoft 365's SharePoint, to enhance communication and streamline operations. Discover how Safe Alliance's innovative approach to onboarding and resource accessibility is making a difference for their staff and the community they serve. Explore the unique features and future plans for the Lotus, and learn how technology is empowering the fight against domestic violence and sexual assault in Mecklenburg County, North Carolina.

Episode 25: Helping your website “Clym”

In this episode of the IT On Call podcast, Ross Feldman sits down with Johnathan Bradson of Clym.io, a trailblazer in the field of website compliance. Originally hailing from Knoxville, Tennessee, Johnathan shares his journey from a collegiate women's soccer coach to a successful SaaS sales professional. He introduces Clym, an innovative all-in-one website compliance solution designed to enhance website accessibility and manage cookie consent efficiently.
Johnathan highlights Clym's unique approach in providing free compliance solutions for nonprofits through the Clym for Good program, while also offering cost-effective services for for-profit businesses. The discussion delves into the importance of digital accessibility and compliance, touching on the various laws like GDPR and WCAG that organizations need to adhere to. Ross and Johnathan explore the impact of Clym's solutions on user experience, especially for individuals with invisible disabilities such as dyslexia, ADHD, and low vision.
Listen in to discover how Clym empowers nonprofits to reach a wider audience with accessible digital content, enhancing mission delivery while avoiding costly litigation. Find out how you can make your organization’s website more inclusive and compliant with Clym's easy-to-install solutions.

Episode 26: Technology in Photography

Join Jo as she shares her inspiring journey from New Jersey to Charlotte, where she transitioned from various jobs to her passion for photography full time. Discover how a chance encounter at a Sears Portrait Studio sparked her love for photography, leading her to build a niche in fashion photography with the Charlotte Fashion Collective.
Learn about the challenges and triumphs of combining passion with business, as Jo discusses the importance of networking, SEO, and leveraging technology like AI and photo editing software to grow her photography business. This episode is a testament to embracing change and the power of community in the creative industry.
 
The Charlotte Fashion Collective: https://www.thecharlottefashioncollective.com/
Photobiz: https://www.photobiz.com/
Crystal Waddell: https://www.simpleandsmartseo.com/