IT On Call Professional Podcast

Episode 21: Communicate Like A Pro

Welcome to the IT On Call podcast with host Ross Feldman and special guest Glenn Michael Millay, both experts in business communication and technology. In this episode, they dive into the art of effective communication and its impact on business success, personal growth, and relationship building.Join the conversation as Glenn shares insights on how communication shapes your business operations and personal life. Discover strategies to connect with prospects, engage audiences, and close deals through powerful storytelling, body language, and tone of voice. Learn the importance of listening, understanding client needs, and delivering value in every interaction.Whether you're a business owner, sales professional, or simply looking to improve your communication skills, this episode offers valuable nuggets to enhance your ability to communicate, connect, and close. Tune in for expert advice and real-life anecdotes that demonstrate the profound difference effective communication makes in every aspect of life.

Episoide 22: From Law Enforcement to Insurance

Join host Ross Feldman as he chats with Eric Hutchinson of NC Farm Bureau Insurance on the IT On Call podcast. Discover Aaron's journey from law enforcement to becoming an insurance agent and learn about the unique challenges and insights he's gained along the way. Dive into topics like the importance of local expertise in insurance, the evolving landscape of customer service, and how networking plays a crucial role in business growth. Gain valuable perspectives on risk management, industry transitions, and the significance of personalized service in today's fast-paced world.

Episode 23: Technology in Video Production

In this insightful episode, Ross Feldman sits down with the talented John Williams to delve into the multifaceted world of filmmaking and media production. Together, they explore the delicate balance of sound engineering, the impact of AI in creative fields, and the artistry behind creating real engagement in a democratized content landscape. Discover how modern technology influences storytelling, from navigating echo chambers to enhancing audience interaction through live streaming. This conversation uncovers the challenges and opportunities facing visual storytellers today, providing a comprehensive perspective on the industry's intricacies.

Episode 24: Growing “The Lotus”

Join Ross "Ross to the rescue" Feldman, CTO of Better Call IT, as he dives into an insightful conversation with Michelle Brammer from Safe Alliance. Michelle, the Director of Grants and Advancement, walks us through how the nonprofit has utilized the Lotus, their intranet built on Microsoft 365's SharePoint, to enhance communication and streamline operations. Discover how Safe Alliance's innovative approach to onboarding and resource accessibility is making a difference for their staff and the community they serve. Explore the unique features and future plans for the Lotus, and learn how technology is empowering the fight against domestic violence and sexual assault in Mecklenburg County, North Carolina.

Episode 25: Helping your website “Clym”

In this episode of the IT On Call podcast, Ross Feldman sits down with Johnathan Bradson of Clym.io, a trailblazer in the field of website compliance. Originally hailing from Knoxville, Tennessee, Johnathan shares his journey from a collegiate women's soccer coach to a successful SaaS sales professional. He introduces Clym, an innovative all-in-one website compliance solution designed to enhance website accessibility and manage cookie consent efficiently.
Johnathan highlights Clym's unique approach in providing free compliance solutions for nonprofits through the Clym for Good program, while also offering cost-effective services for for-profit businesses. The discussion delves into the importance of digital accessibility and compliance, touching on the various laws like GDPR and WCAG that organizations need to adhere to. Ross and Johnathan explore the impact of Clym's solutions on user experience, especially for individuals with invisible disabilities such as dyslexia, ADHD, and low vision.
Listen in to discover how Clym empowers nonprofits to reach a wider audience with accessible digital content, enhancing mission delivery while avoiding costly litigation. Find out how you can make your organization’s website more inclusive and compliant with Clym's easy-to-install solutions.

Episode 26: Technology in Photography

Join Jo as she shares her inspiring journey from New Jersey to Charlotte, where she transitioned from various jobs to her passion for photography full time. Discover how a chance encounter at a Sears Portrait Studio sparked her love for photography, leading her to build a niche in fashion photography with the Charlotte Fashion Collective.
Learn about the challenges and triumphs of combining passion with business, as Jo discusses the importance of networking, SEO, and leveraging technology like AI and photo editing software to grow her photography business. This episode is a testament to embracing change and the power of community in the creative industry.
 
The Charlotte Fashion Collective: https://www.thecharlottefashioncollective.com/
Photobiz: https://www.photobiz.com/
Crystal Waddell: https://www.simpleandsmartseo.com/

Episode 27: Technology in Photography II

Welcome to the IT On Call podcast hosted by Ross Feldman. In this engaging episode, Ross invites Ginger Hopper from Carolina Hopper Photography to discuss her fascinating journey into the world of real estate photography. Ginger shares how her husband's analytical instinct led her to pursue photography, a passion she developed amid parenting a child with special needs.
Ginger dives into the nuances of real estate photography, detailing her evolution from a novice to a successful entrepreneur. She highlights the challenges and opportunities she encountered, emphasizing the importance of community networking and how AI technology has transformed her business operations.
This episode is insightful as Ginger reflects on the varied clients she serves, beyond just realtors, and the role AI and drones play in her work. She candidly discusses her transition from music and human services to finding her niche in photography, illustrating how resilience and adaptability are key in any industry.

Episode 28: Balancing Act: The Caregiver’s Journey

In this episode of the IT On Call podcast, host Ross Feldman is joined by Carolyn Dowdy, the founder and president of Caregiver Mental Wellness, Inc. Carolyn shares her personal journey from being an alpaca farm owner to becoming a full-time caregiver for her husband after his stroke. She discusses her challenges and insights over the past five years, which led her to create a holistic self-care program for caregivers.
Carolyn also highlights the essential role caregivers play in society, often without realizing it, and emphasizes the importance of prioritizing self-care to prevent burnout. Listeners will learn about various strategies and the mission of Caregiver Mental Wellness, Inc. to advocate for and educate caregivers on maintaining their well-being.
The episode delves into the caregiver crisis facing the nation, the impact of societal expectations, and how caregivers can establish healthy boundaries. Carolyn offers advice on self-care tactics, defining the caregiver role, and understanding the signs of burnout while also providing resources and support for those new to the caregiver journey.

Episode 29: Utilizing YouTube for Business Growth

Welcome to the IT On Call podcast, where host Ross "to the Rescue" Feldman and guest Kate Josephine Johnson dive deep into the trials and triumphs of remote work, parenting during the pandemic, and the evolving landscape of digital content creation. In this episode, they share personal anecdotes about their children's adaptation to digital learning and gaming, discuss the impact of COVID-19 on work habits, and explore the complexities of maintaining a YouTube channel.
Kate provides insights into her journey of creating bookkeeping content, while Ross shares his family's experience with launching a gaming channel. They touch on the importance of niche marketing, the challenges of YouTube consistency, and the strategies for monetizing digital content. Whether you're an experienced entrepreneur or just starting out, tune in for practical advice on balancing business goals with personal life.

Episode 30: Maximizing Impact: The Value of Fractional Leadership for Nonprofits

Join us for an engaging webinar, "Maximizing Impact: The Value of Fractional Leadership for Nonprofits," streamed live on LinkedIn. Discover how fractional leadership can transform your nonprofit organization by offering specialized expertise without the full-time costs. This session dives deep into what fractional leadership entails, its distinctions from consulting and interim roles, and its unique benefits for nonprofits.Our expert panel, comprising professionals from various fields such as marketing, HR, and finance, share insights into the flexibility, scalability, and cost-efficiency provided by fractional leaders. Learn how these leaders become integral parts of your team, driving decision-making and strategy for lasting impact.Gain inspiration from real-life case studies presented by our panelists, including Bishop Francisco's marketing strategies at Localish Marketing, Callie Fulton's HR solutions, Wendy Laxton's financial expertise with Laxton CFO Services, and Chrissy Davis's operational guidance at Mission Mappers. Let these success stories guide you in enhancing your organization's mission and operations.Whether you’re a nonprofit leader or interested in this innovative leadership model, gain valuable knowledge to help your organization thrive. Don't miss out on this opportunity to elevate your nonprofit's impact through the strategic implementation of fractional leadership.